Professional, friendly, warm, kind, calm, supportive, understanding, informative, outstanding service

If you HATE going to the dentist as much as I do (thanks to sensory sensitivity, pain sensitivity, and past trauma as a child from knocking my front teeth out), then this dentist practice is definitely for you!

What I needed to have done:
I had to have an emergency crown replacement due to my old one finally cracking! My current dentist couldn't get it sorted out due to having a 2-3 week turnaround time for getting a new crown made, but I needed it to be done in less than 2 weeks as I am traveling abroad and needed to get it done before doing the trip. A friend told me about Dental House and recommended them to me, as she knew they were brilliant with crown creation and fitting.

Overall experience & how I was treated:
Wendy was so warm, welcoming, supportive, knowledgeable, and kind, yet also fast, efficient, and proactive at finding the next available gap to fit me in with one of their brilliant dentists the next day. I walked in and felt at ease despite usually feeling dread. The atmosphere is calm and caring, and the facilities are modern, comfortable, and fitted with top class dentistry equipment. I had mentioned that I have sensory sensitivity and that visiting a dentist can be a bit overwhelming and anxiety inducing, but all the staff were so welcoming, kind, and supportive, which made the experience so much more calm, and way less stressful. At every step of the process I felt like my needs and concerns were considered and taken seriously, and I always felt well informed about what to expect and how long each section of the process was likely to take so that there were no sudden surprises - which is really helpful for minimising anxiety.

The problem solved brilliantly:
The cracked crown was removed, and a temporary crown was created and fitted at the same time. Chris, one of the onsite dental technicians popped in to do some colour grading during my appointment, and was absolutely phenomenal at getting things turned around fast (in 1 week!), and ensuring that my colour match was as perfect as he could get it. Front teeth crowns are particularly difficult to colour match if both are not being replaced at the same time, but he took the time, effort, and care to make sure it was the best fit and colour. The quality of the workmanship, and the efficient turnaround time to get it created and finalised before I need to travel was massively appreciated. The attention to detail, and the convenience and value of having an on site technician cannot be overstated. You simply don’t get that kind of treatment with most other dentist practices - certainly not this level of perfection or speed!

Next steps:
After my amazing experience, and seeing the various awards Dentist House have won or made it into the finals for, I made the decision to move from my current dentist across to Dental House even though Dental House is about 25 minutes from where I live - I would rather travel and get the quality of service and care, than get a local dentist that simply can’t compete.

I’m a very happy customer 🙂
My crown looks amazing! The experience was great (as good as it can possibly be for what will never be a pleasant experience for someone like me with sensory sensitivity!). And the thing I’m super chuffed about, is that I didn’t have to live with a loose crown for over a month, with the risk of my tooth cracking off completely while abroad. I can relax and enjoy my mom’s 85th birthday with all my siblings together for the first time in 27 years, and know that I don’t have to be careful about what I eat to avoid cracking the old crown further, and even better, I will enjoy smiling confidently for all the family photos 🙂 So the team at Dental House lived up to their tagline: “Creating beautiful smiles for life”. Thank-you to all of you for making my experience such a positive one.

Always professional! Good service!
It’s hard to find real customer service these days. This practice excels at it!
Wendy is the best!

This dental practice is fantastic for new patients. All the staff are lovely and friendly and helped to ease my initial nerves with kindness and excellent advice. They also have a TV to watch during sessions which is really fun and helps to keep you distracted.

Where do I even begin!

Dr Shamir and the entire team are truly outstanding. From the moment I walked in, I was met with professionalism, warmth, and genuine care. I had teeth realignment using Spark (Invisalign), followed by whitening and composite bonding, and the results have genuinely exceeded all my expectations.

What really stood out was how honest and considered the approach was - Dr Shamir only recommended and carried out work where it was truly necessary. That not only saved me a significant amount of money, but still delivered exceptional, high-quality results.

The entire journey was smooth and well-managed, from my initial consultation right through to the final result. Every step was clearly explained, and I always felt comfortable and confident in the process. I’m almost sad it’s come to an end!

I wouldn’t hesitate to recommend them - if you’re considering treatment, go ahead and book your appointment. You’ll be in great hands, and the results speak for themselves, all at very reasonable prices.

Always have a really great experience coming here, the dentists are all extremely professional and good at what they do, and the entire staff is really friendly!

This is a wonderful dental practice. I’ve been coming here for a long time, and nothing is ever too much trouble. The treatments are excellent, and the dentist and hygienist are always so understanding and gentle

I recently visited Dr Hassan Abbas at Dental House and I'm absolutely thrilled with the results. I had Invisalign elsewhere and was unhappy with the shape and overall appearance of the composite bonding on my upper central incisors and lateral incisors. The results look so natural and have completely boosted my confidence.

He was professional, meticulate, and took the time to explain everything clearly, which made me feel really comfortable throughout the whole process. You can tell he genuinely cares about his patients and takes pride in his dental work.

Highly recommend Dr Hassan Abbas at Dental House if you’re considering any cosmetic dental work.

My mum came to get an extraction done and was very impressed with the service. She would like to thank the whole team at Dental House and particularly Dr Abbas. Made her feel very comfortable throughout the whole process.

Best dental practice I have ever been a patient. Everyone is super helpful and nice. And since I have been a patient my teeth have been in a much better place.

I've been going to Dental House for a few years and as a very nervous patient, I've always had really positive experiences there. Dr Shamir and the hygenists are all very gentle,understanding and professional.